Privacy Policy

Thomas Lane Communications ("we," "our," or "us") operates the website www.thomaslanecomms.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with applicable UK and EU laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

This policy may change periodically. We will notify you by revising the Policy Last Updated date at the bottom of this page, and in some cases provide additional notice such as adding a statement to our Website. By using our Website, you acknowledge that you have read and understood this Privacy Policy.

Data We Collect
How We Use Your Data
Legal Basis for Processing
Data Sharing and Transfers
Data Retention
Your Rights Under GDPR
Data Security
Contact Us

1. Data We Collect

We collect the following types of personal data:

Personal Information: Name, email address, phone number, and other contact details you provide.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Information about how you interact with our Website, including pages visited and time spent.
Cookies and Tracking Technologies: See our Cookie Policy for details.

2. How We Use Your Data

We process personal data for the following purposes:

To provide and improve our Website and services.
To respond to inquiries and customer support requests.
To send marketing communications (only with your consent).
To analyze usage trends and improve our content.
To comply with legal obligations.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: When you explicitly provide consent for specific processing activities.
Contractual Obligation: When processing is necessary to fulfill a contract with you.
Legitimate Interest: When processing is required for our business interests and does not override your rights.
Legal Compliance: When processing is necessary to comply with a legal obligation.

4. Data Sharing and Transfers

We do not sell or rent your personal data. We may share your data with:

Service Providers: Third-party vendors who assist with website hosting, analytics, and email communications.
Legal Authorities: When required to comply with legal obligations.
Business Transfers: If our company is acquired or merged, your data may be transferred.

Some of our service providers may be located outside the UK or EU. In such cases, we ensure data protection through standard contractual clauses or other appropriate safeguards.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request limitations on how we process your data.
Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
Right to Object: Object to data processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time for processing based on consent.
Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, you may contact us as detailed in Section 8 of this policy.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.